Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a poker site we cover? Here's how to reach the Online Poker team, and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for getting in touch. Send your message to [email protected] and a real person on our team will read it — we don't rely on automated replies to stand in for an actual response.
A little context helps us help you faster. Let us know which page or which poker site your message relates to, and whether you're asking a question, reporting an error, or sharing feedback. That way we can route it to the right person straight away.
What We Can Help With
- Questions about our reviews — If something in one of our write-ups on our poker site comparisons or elsewhere on olysio.com is unclear, ask us directly.
- Corrections — Bonus terms, rake structures, and licensing details change. If you notice something on the site that looks out of date, we want to know so we can check it against the current rules and fix it.
- Content suggestions — If there's a poker site, payment method, or comparison angle you think we should cover, tell us. Reader input genuinely shapes what we write next.
- Advertising and partnership enquiries — If you represent a poker operator or a related business and want to discuss a commercial relationship, introduce yourself and outline what you have in mind.
- Concerns about gambling harm — If you or someone you know is struggling with their gambling, mention this in your message. We'll point you toward proper support, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of contacting us.
How Our Editorial Process Works
Since readers often write in asking how we arrive at our rankings, it's worth explaining briefly here. We compare online poker sites on factors that matter to real players — traffic and player pool size, game variety across cash games, tournaments, Sit & Gos and fast-fold formats, rake and rakeback value, deposit and withdrawal options, mobile app quality, and how clearly each site discloses licensing and bonus terms. Commission from any operator we link to never buys a higher position; ratings reflect our own research, not payment.
Where we mention a welcome bonus or promotion, we try to keep the material conditions — deposit requirements, playthrough terms, time limits — next to the offer itself rather than buried in fine print elsewhere. If you think we've missed a condition or gotten a detail wrong, that's exactly the kind of message we want to receive.
What Happens After You Write In
Messages are reviewed individually rather than batch-processed. We aim to reply within a couple of working days, though enquiries that need fact-checking against an operator's current terms can take a bit longer. We'll follow up either way rather than leaving you without a response.
A Note on Who This Site Is For
Online Poker covers real-money online poker and is intended for adults of legal gambling age only — 21 and over in most US states, or 18 where state law permits. If you're contacting us with a question about eligibility or availability in your state, mention your location and we'll do our best to point you in the right direction based on published information, though we'd always recommend confirming licensing status directly with the operator and your state's gaming regulator before signing up anywhere.
Gambling should stay entertainment, not a way to solve money problems, and no poker site or strategy removes the risk of losing. If a message you're sending us touches on that, please say so — we take it seriously, and support is available through 1-800-GAMBLER around the clock.
Get in Touch
Whatever brings you to this page — a correction, a question, a suggestion, or something more pressing — we'd rather hear from you than have you leave with doubts unresolved. Drop us a line at [email protected] and we'll take it from there.